Question 1

How does the digital menu work?

Accepted Answer

Your customers access your menu from a QR code or direct link. They can explore categories, see photos and prices updated instantly.

Question 2

Does it work on any device?

Accepted Answer

Yes, no app installation required. The customer's camera scans the QR or accesses via direct link (menuanimado.com/your-business) and opens the menu in the browser instantly.

Question 3

Can I choose my link name?

Accepted Answer

Yes. Your menu gets its own professional address: yourbusiness.menuanimado.com (menuanimado.com/yourbusiness also works). Choose any name and change it anytime from the admin panel.

Question 4

Can I add photos of my dishes?

Accepted Answer

Absolutely. Menus with photos sell up to 30% more. You can upload high-quality images for each item. We also offer a free image gallery with common products (soft drinks, etc.) that you can use without taking photos.

Question 5

Can I use it as a menu only, without orders or payments?

Accepted Answer

Your menu adapts to how you work: use it as a menu only, enable the cart to receive WhatsApp orders, or add online payments with Mercado Pago (Argentina). Turn each option on or off anytime, without changing anything.

Question 6

Is there a product limit?

Accepted Answer

In the Premium plan you can have up to 1000 products. You can organize your menu by categories (Starters, Main Courses, Beverages) without restrictions.

Question 7

How do I receive orders?

Accepted Answer

Orders arrive via WhatsApp, phone call, or your preferred method, with all the details (products, quantities, options, address and total). And if you enable Mercado Pago payments (Argentina), you manage them from an orders panel and your customer tracks the status in real time.

Question 8

How do I start creating my menu?

Accepted Answer

You have two options: you can create a free account and build your menu from the admin panel, or you can request a free sample from our demo page and we'll set up an example menu with your products.

Question 9

Why do some images appear without background?

Accepted Answer

Some designs show products 'floating' without a rectangular background, giving a more professional and clean look. To achieve this effect, you need images with transparent backgrounds.

Question 10

How do I get images with transparent backgrounds?

Accepted Answer

Two easy ways: use our free images with transparency for common products (drinks and more), ready to use; or request a quote and we'll edit your photos for you so they have a transparent background.

Question 11

Can I change the design later?

Accepted Answer

Yes, you can change the design at any time from the admin panel.

Question 12

What can I configure from the panel?

Accepted Answer

From the admin panel you can manage your entire menu: categories, products, prices, images, contact methods, delivery options, and customize the design. Changes are reflected instantly.

Question 13

What are free images?

Accepted Answer

We offer a free gallery of common products like soft drinks, waters, and more. You can use them directly in your menu without taking photos. If you can't find a product, you can request it from your panel with a single tap.

Question 14

Can my customers pay online?

Accepted Answer

Yes. In Argentina you can enable Mercado Pago payments: customers pay for the order online and the money goes straight to your account. You also get a panel with all your orders, and your customer tracks theirs in real time (received, preparing, on the way, delivered).

Question 15

Do you charge commissions on orders?

Accepted Answer

WhatsApp orders have no commission at all. If you enable online payments with Mercado Pago, we only charge 1% per order paid online (delivery apps charge 10-30%), plus Mercado Pago's standard processing fee. The live orders panel manages those online-paid orders; WhatsApp orders go straight to your WhatsApp.

Question 16

Do my customers need an account or Mercado Pago?

Accepted Answer

No. Your customers order with just their name — no sign-up, nothing to download. And if they pay online, they can pay by card as guests — no Mercado Pago account needed.

Your digital menu
that sells

Everything you

need.

INTERACTIVE DESIGNS

WHATSAPP ORDERS

GET PAID WITH MERCADO PAGO

LIVE ORDERS PANEL

EDIT IT YOURSELF

YOUR LINK & QR

Designs ready
to sell

One simple plan

Have questions?

How a paid order

works

Ready to digitize your menu?

Your digital menu that sells